Privacy Policy

This Privacy Policy explains how BuiltBloom Home, a DBA of Ctrl Shift Home LLC ("we," "us"), handles information when you use https://builtbloomhome.com.

Information collected

When you use our contact form, you may provide your first and last name, email address, mobile number, improvement area, project stage, project details, and SMS preferences. When you choose an SMS category we also record the category selected, a consent timestamp, the page where consent was given, the disclosure version, your browser user agent, and IP address where available.

How information is used

• To respond to your home improvement questions and organize your project notes.
• To send only the SMS categories you selected.
• To keep records of consent and opt-out requests.
• To maintain and improve the website.

SMS communications

SMS is optional. Marketing texts feature home improvement inspiration, remodeling ideas, maintenance resources, seasonal project content, and planning tools. Account notifications confirm enrollment, acknowledge project requests, deliver requested reminders, and provide messaging preference updates. Message frequency varies. Msg & data rates may apply. Reply STOP to cancel or HELP for help. See our SMS Terms of Service.

Mobile opt-in information

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes will not be sold, shared, rented, released, or transferred to third parties for marketing, lead generation, or promotional purposes.

Mobile opt-in data, SMS consent, and phone numbers collected for SMS purposes are not sold, shared, rented, released, or transferred to contractors, service providers, lead aggregators, or third-party marketers. We may use service vendors such as SMS delivery platforms solely to deliver the messages you requested. Any sharing of contact details for a courtesy introduction to an independent provider would require your separate, explicit consent and is never part of SMS opt-in.

Cookies and analytics

The website may use essential cookies and basic analytics to understand page usage. You can manage cookies through your browser settings.

Data retention

We keep inquiry and consent records only as long as needed to respond to you, honor your preferences, and meet legal recordkeeping obligations.

Opt-out rights

Reply STOP, UNSUBSCRIBE, CANCEL, END, or QUIT to any text to stop that program. You may also email support@builtbloomhome.com to update preferences or request deletion of your information.

Security

We use reasonable measures to protect information, but no method of transmission or storage is completely secure.

Children's privacy

This website is intended for adults. We do not knowingly collect information from children under 13.

Third-party links

Links to other websites are provided for convenience. We are not responsible for their privacy practices.

Policy changes

We may update this policy and will post the revised version on this page with a new date.

Contact information